Frequently Asked Questions
Everything you need to know about your Solos Smartglasses experience.
What is included in the Solos Smartglasses package?
Each order includes your Solos Smartglasses, a protective carrying case, a microfiber cleaning cloth, and a proprietary magnetic USB charging cable.
Are Solos Smartglasses compatible with prescription lenses?
Yes, our frames are designed to be prescription-ready. You can either order them with your prescription directly from our site or take the frames to your local optician for lens replacement.
How long does the battery last on a single charge?
Solos Smartglasses offer up to 11 hours of music streaming or 8 hours of talk time, ensuring you stay connected throughout your workday.
What is your return policy for electronic eyewear?
We offer a 30-day risk-free trial. If you are not completely satisfied with your smartglasses, you can return them in their original condition for a full refund.
Do the glasses come with a manufacturer warranty?
Yes, all Solos Smartglasses are covered by a 1-year limited warranty that protects against manufacturing defects in materials and workmanship.
How do I pair my smartglasses with my mobile device?
Simply put your glasses into pairing mode by holding the power button, then select 'Solos' from the Bluetooth settings menu on your smartphone or tablet.