Returns & Exchanges

We want you to be completely satisfied with your Solos Smartglasses experience, which is why we offer a 30-day return policy from the date of delivery. If your eyewear doesn't fit your lifestyle or needs, you can return it for a full refund or exchange it for a different style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process and select your reason for the return.

• 2.
  Print Shipping Label

  Once your request is approved, we will email you a prepaid UPS or FedEx shipping label to ensure your smartglasses are tracked during transit.

• 3.
  Pack Securely

  Place the smartglasses, charging cables, and original protective case back into the original packaging to prevent damage during shipping.

• 4.
  Receive Refund or Exchange

  After our technical team inspects the hardware for functionality, your refund will be processed to your original payment method within 5-7 business days.